Contact Us
WorksheetSmith is operated as an independent project. If you need help, want to report a problem, or have feedback about worksheets, the website, or policies, use the email address below. We read every message and use what you send to fix bugs, clarify documentation, and plan improvements.
Before you write
Many topics are already covered elsewhere on this site. Checking these pages first often answers your question faster than waiting for a reply.
Common questions: FAQ — daily limits, how the tool works, uploads, privacy overview, and troubleshooting.
Errors, failed runs, and odd PDFs: Accuracy & limitations — when the generator may fail, when PDFs can contain errors or look wrong, and what to try before reporting an issue.
Formal details on data and cookies: Privacy Policy.
Terms of use: Terms of Service.
What we can help with
- Bugs and technical problems the site does not load, buttons do nothing, preview or download fails, or you see an error message.
- Worksheet and PDF quality wrong or nonsensical content, bad layout (overlapping text, odd spacing), or compilation errors after you generate.
- Suggestions new subjects, options, or workflows that would make WorksheetSmith more useful in classrooms or for self-study.
- Policy questions how we handle prompts, uploads, or advertising — especially if something in the Privacy Policy is unclear.
- Accessibility and usability barriers that make the tool hard to use with assistive technology or on your device.
- Other good-faith enquiries for example educators, researchers, or press asking about how the service works (we cannot guarantee a reply to unsolicited sales or unrelated requests).
How to write a helpful message
The more specific you are, the faster we can understand and reproduce the issue. You do not need to be technical — a short, clear description is enough.
- Subject line mention whether it is a bug, a PDF problem, a privacy question, or a feature idea.
- What you did subject, course, topic, document type, and any options you changed (you can copy text from the form if that is easier).
- What happened what you expected versus what you saw, including exact error text if any.
- Your environment browser name and version (e.g. Safari 17, Chrome 120), and whether you are on a phone, tablet, or computer.
- Attachments a screenshot of the problem or a small sample PDF often makes diagnosis much quicker. Do not send student personal data or confidential exams unless you are allowed to share them.
Send mail to vvelediaz@icloud.com. Use a subject that matches your topic so messages are easy to triage. We do not offer phone support or live chat.
Response time
We aim to reply to most messages within two to three business days. During busy periods or for complex investigations, it may take longer. If you did not get a response after a week, feel free to send a short follow-up — sometimes messages are miscategorised or caught by spam filters.
Privacy when you contact us
Emailing us is voluntary. We use your address and the contents of your message only to respond and to fix issues you describe. We do not sell contact lists or use your email for marketing. For the full picture, see the Privacy Policy linked above.